Vipra2024

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Designing and Evaluating a Structural Model for Conformance Checking Visualizations
(The Eurographics Association, 2024) Klessascheck, Finn; Knoche, Tom; Pufahl, Luise; Arleo, Alessio; van den Elzen, Stef; von Landesberger, Tatiana; Rehse, Jana-Rebecca; Pufahl, Luise; Zerbato, Francesca
Conformance checking is one of the main operations of process mining with which enterprises can analyse their business processes and consider whether their behaviour follows the desired one, or whether and where it deviates. In order to meaningfully present the results of this family of techniques, an appropriate and accessible visual interaction platform is necessary. However, existing work has focussed primarily on technical aspects, and less on user concerns. To this end, we combine visual analytics concepts with conformance checking. We derive a structural model from literature, which summarizes conformance checking applications, and helps in deriving descriptive models for concrete analyses. We implement our concept prototypically, and evaluate it in a user study, thereby showing the structural model's ability to help in creating accessible and appropriate visualizations for conformance checking.